Shipping policy
How to check shipping costs
The system allows you to enter your address and go to the next page to see the amount including delivery charges.
We apologise that this is not a smooth system.
Please do not hesitate to message us if you have any questions before purchasing.
info[at]JapaneseRubberStamps.com
VAT(Value Added Tax)
Standard rate of tax
The lower limit of the standard tax rate is set at 15% by a decision of the European Council. There is no provision for an upper limit and the tax rate varies from one Member State to another. However, in all Member States except Denmark, a reduced rate applies to certain goods and services. For information on the standard VAT rate in each country, see the European Commission's website.
Transactions subject to VAT
Taxable transactions are the provision of assets and services for a fee carried out for business purposes within the EU Member States. Non-taxable transactions include export transactions and non-EU taxable deliveries.
We send your product that we attach the tracking number on the parcel!
Please enjoy shopping.
We would like to secure to send our products to you, so we attach the tracking number on the parcel.
You need signature when you receive your parcel.
Our products are handmade.
We make our products one by one with lots of love and passion.
We hope you like one of our products.
If our products were broken or there is a special reason, we are happy to solve your problem.
However if you made a mistake judging a size, we need you to return your item to us at your expense. Please contact us first.
please contact us at
info[at]japaneserubberstamps.com
【How long does it take for us to ship your items】 =============================
We will send your items within a few days.
However, if your ordered custom design stamp, it takes about a week finish making the stamp.
If your stamp takes a longer time to finish making, I will make notes in the description.
Please check individual item description for details.
【Shipping guide】================================================
Approximate shipping time
In recent years, due to the spread of corona and the war between Russia and Ukraine,
shipping conditions have been very poor.
Packages shipped from Japan usually arrive in one week to 10 days, but recently the possibility of delays has increased.
Please check the tracking after one week.
If the package has not arrived in your country or the tracking is not delayed, there should be no problem.
If the tracking has been delayed for a while, it may have been delayed by customs, or you may have received an absence slip.
Please check with your local shipping company.
If you still cannot locate your package, please do not hesitate to contact us by message.